---
title: "Products overview"
description: "Understand the Products page in Interlinked, how your catalog powers the live AI agent, and where to manage product data."
section: "Products"
url: https://interlinked-ai.com/en/resources/docs/products-overview
lang: en
lastUpdated: 2026-04-24
reviewedAt: 2026-04-24
---

# Products overview

## What the Products page is for

The Products page is where you manage the product catalog that your AI agent uses when answering customers. It is available in the Interlinked panel at [https://panel.interlinked-ai.com/en/products](https://panel.interlinked-ai.com/en/products) and appears in the sidebar with a box icon.

Products is visible for all users, regardless of the workflow selected during setup. Retail workflows use the catalog for product discovery, cart creation, and order conversations. Service workflows can also use catalog or service information to help the AI explain what the business offers.

<div class="docs-media-placeholder">
  <p class="mono-label">Screenshot: Products page showing the uploaded catalog table, search bar, and pagination controls</p>
</div>

## Direct answer

Product catalog changes apply immediately to the live AI agent. There is no draft mode for products. Uploading, adding, replacing, or clearing products updates the catalog as soon as the action is completed.

<div class="docs-callout docs-callout-warning">
  <p><strong>Important</strong></p>
  <p>Replacing or clearing a catalog removes existing product data immediately. The previous catalog cannot be restored from the panel, so keep an external backup before making bulk changes.</p>
</div>

## What product data does for the AI agent

Your product catalog gives the AI agent structured information it can use during customer conversations. The agent can reference product names, prices, stock, SKUs, descriptions, categories, variants, and other attributes included in your file.

Clean product data helps the agent:

- Answer questions about what you sell.
- Recommend relevant products based on customer needs.
- Compare options such as price, size, color, presentation, or compatibility.
- Support order workflows when customers add items to a cart.
- Avoid relying only on general business context when a catalog answer is needed.

For details on how Interlinked prepares products for AI search, see [How the AI searches products](/en/resources/docs/how-ai-searches-products).

## Ways to manage products

The Products area supports three main catalog actions:

| Action | Use it when | What happens |
|--------|-------------|--------------|
| [Upload or replace a catalog](/en/resources/docs/upload-a-product-catalog) | You want to import a CSV or Excel product catalog | The uploaded products become the active catalog |
| [Add products manually](/en/resources/docs/add-products-manually) | You need to add one product or make a small urgent addition | The new product appears in the Products table immediately |
| [Clear the catalog](/en/resources/docs/replace-or-clear-your-catalog) | You intentionally want to remove all products | The AI agent no longer has catalog data to answer from |

## Products table behavior

The Products screen shows uploaded products in a table. To keep large catalogs readable, the table uses pagination and shows up to 50 products per page. Use **Previous** and **Next** to move between pages.

The search bar helps you find products faster. Depending on the fields in your catalog, search can help locate products by name, SKU, attribute, category, description, or other product details.

Interlinked is designed to support large catalogs. There is no documented monthly limit on how many times you can replace a catalog, and there is no documented monthly product-count limit. Processing time depends on the number of products and the amount of detail in the file.

## Where products can be uploaded

You can upload or update products from multiple places:

1. **Products page** — use [https://panel.interlinked-ai.com/en/products](https://panel.interlinked-ai.com/en/products) for ongoing catalog management after setup.
2. **First onboarding wizard** — use the Products step during initial setup. The step is available to all users regardless of workflow.
3. **AI Config wizard** — go to [https://panel.interlinked-ai.com/en/ai-config](https://panel.interlinked-ai.com/en/ai-config), click **Launch wizard**, then open the Products step.

Product uploads from the wizard are not saved as drafts. They update the product catalog immediately and do not create a separate pending version of the catalog. The wizard Products step also includes a CSV template download button for users who need a clean starting structure.

## Recommended next steps

Start with [Prepare your product catalog](/en/resources/docs/prepare-your-product-catalog) before importing a file. Then use [Upload a product catalog](/en/resources/docs/upload-a-product-catalog) for upload rules, supported formats, required fields, and template guidance.