Product Updates

Interlinked Changelog

A concise record of product changes that matter to operators: workflow setup, connected channels, CRM review, Orders, Calendar, and AI configuration.

v2.0.0
March 1, 2026

Workflow foundation and operating surfaces

Interlinked expanded the product foundation around guided setup, channel configuration, and daily operating views.

  • New Onboarding flow organized around company profile, agent identity, workflow selection, catalog or service context, and connected channels.
  • New Workflow coverage for retail, appointment scheduling, qualification, payment-aware booking, and human handoff scenarios.
  • New CRM manual control for pausing AI participation and reviewing conversation context.
  • New Orders and Calendar surfaces aligned to retail and scheduling workflows.
  • Improved AI Config updates after onboarding so teams can tune business context and agent behavior.
v1.2.0
February 10, 2026

Dashboard clarity for live operations

The dashboard became more useful for teams reviewing conversations, orders, and appointment activity.

  • Improved Conversation states made clearer for AI active, manual review, and human-owned threads.
  • Improved Retail order context made easier to review from connected messaging channels.
  • Improved Calendar-linked appointment activity surfaced more clearly for scheduling workflows.
v1.1.5
January 15, 2026

Channel setup and handoff improvements

Messaging channel setup and AI-to-human transitions were refined for daily use.

  • Improved Channel setup checks clarified before publishing connected messaging workflows.
  • Improved Manual handoff behavior made easier for teams reviewing sensitive or exception conversations.
  • Fixed Conversation review states were made more consistent across CRM views.
v1.0.0
November 30, 2025

Interlinked public launch

The first public release introduced AI-assisted conversations for sales and support teams using messaging channels.

  • New AI-assisted responses for WhatsApp, Instagram, and Facebook Messenger workflows.
  • New CRM foundation for reviewing customer conversations and context.
  • New Guided setup for business configuration and agent publishing.

Need context on a release?

Every entry above maps to real product behavior. For deeper implementation context, read the docs or follow updates on our public channels.

Evaluation paths

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