For service businesses
Appointments, quotes and deposits, handled in the chat.
For businesses that sell their time: barbershops, studios, spas, garages, clinics. The agent asks what you need to know, collects the deposit if you require one, offers only open times from your Google Calendar and reminds the customer before the appointment.
- Real availability from your Google Calendar, no double bookings
- Deposit or full payment on fixed-price services
- A reminder before the appointment, with rescheduling in the chat
- Each person, room or piece of equipment has its own calendar, so bookings never overlap.
- Google Calendar
- Every service ends in a booking, a quote, a purchase or your team.
- 4 paths
- the reminder goes out by default. You can set it anywhere from 2 to 168 hours.
- 24 h before
One complete customer
From the first question to the review
How the agent looks after a customer, from the moment they ask to the moment they come back.
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01 Ask
It finds out what they need with your questions
Each service has its own intake questions and its own pricing: fixed, from, a range or quote only. The agent asks in the conversation and saves the answers, so your team arrives knowing what matters.
- Intake questions per service
- A public page for every service
Example Garage Business account -
02 Book or quote
It books on your calendar or sends the quote
If the service is booked, the agent only offers times that are free given each resource's schedule, your exceptions, the location's hours and the minimum notice. If it's quoted, it builds the quote from your line-item and tax rules, and you can review it before it goes out.
- Your other Google events show up only as busy
- The customer accepts the quote on its own page
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03 Deposit
It collects the deposit before the spot is held
On fixed-price services you ask for full payment or a deposit. It's collected before a time is chosen, by Stripe payment link or bank transfer; your team reviews the transfer receipts.
- You choose which payment methods each service offers
- Your system calculates the amount, not the agent
Example Studio Business account -
04 Reminder
It reminds them, and moves the appointment if needed
The appointment reminder goes out 2 to 168 hours before; if more than 24 hours have passed since the customer's last message, it's sent as an approved template. If they need to change it, they reschedule in the same chat, and the reminder cancels itself if the appointment changes.
- Automatic follow-up in Beta
- Reschedule or cancel from the chat or your booking link
Example Spa Business account -
05 Review
Ask for the review when the customer leaves happy
After the service, the review follow-up invites the customer to rate you on Google with your business's link. You test it before switching it on, like the other automatic follow-ups.
- The review link is found with Google Places
Example Spa Business account
When it needs a person
Services that need an assessment arrive ready for your team
If a service needs an assessment, the agent asks your intake questions and hands the conversation to your team with the details. Your team sees it in the inbox, takes over, and the AI steps aside.
- An email when someone asks for a person
- A CRM note with the request
- When you take over, the AI waits until you hand it back
Who it's for
Businesses that book in chat
- Barbershops
- Salons and beauty studios
- Nails and lashes
- Spas and massage
- Auto repair shops
- Clinics
- Physical therapy
- Tattoo studios
- Fitness classes and studios
- Photography
- Online consulting
Before you connect your calendar
What service businesses ask
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Do I need Google Calendar?
Yes. For booking, each person, room or piece of equipment connects to a Google calendar.
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Does the customer pay before picking a time?
If the service requires payment before booking, yes: the deposit or full payment is confirmed first, and then the agent offers the open times.
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Can I take a deposit if the price varies?
No. Deposits and full payment apply to fixed-price services. Others are booked without payment or quoted.
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Are there templates for my industry?
No. You create your services with their prices, questions and paths in a guided wizard.
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Does it work for online appointments?
Yes. Each service can be in person, by Google Meet, by phone or with an external video link.
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Does it work with several locations?
Yes. Each location's hours count when availability is calculated.
Questions about appointments and deposits
- How do I book appointments on WhatsApp automatically?
- Connect your Google Calendar to Interlinked AI and create your services. The agent offers the open times on WhatsApp, Instagram or Messenger and books the appointment on the right calendar.
- Can I take a deposit on WhatsApp?
- Yes, on fixed-price services: by Stripe payment link or by bank transfer with a receipt your team reviews.
- Can customers reschedule or cancel?
- Yes. They ask in the chat or from your public booking link, and the agent offers new open times.
- Are appointment reminders sent?
- Yes. Between 2 and 168 hours before, 24 by default. If the appointment changes, the reminder is cancelled.
- How do quotes work?
- They're built from line items and taxes following your rules. You can require a review before they go out, and the customer accepts them on their own page.
- Can I have several professionals or rooms?
- Yes. Each resource, whether a person, a room or equipment, has its own calendar and schedule.
Start today
Let the chat fill your schedule
In a 20-minute call we connect your calendar and create your first service with you.