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Campaigns & automations

WhatsApp broadcasts, with permission. And follow-ups that send themselves.

Send approved templates to the CRM contacts who opted in and see the estimated cost before sending. Then switch on automatic follow-ups: abandoned cart, appointment reminder, replenishment and Google review.

  • Consent checked for every recipient
  • Cost estimated at Meta's rates before sending
  • Follow-ups you test before switching on
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Every recipient is checked before sending. Anyone who didn't opt in is left out.
Opt-in only
Estimated at Meta's official rates before the broadcast goes out.
Cost upfront
If a contact replies with it, they're removed from your broadcasts automatically.
STOP or BAJA

Broadcasts

Know what happened to every message

After sending, each recipient shows one state: accepted by WhatsApp, delivered, read, failed or not sent. WhatsApp accepting a message doesn't mean it arrived: delivery and reads are confirmed later, one contact at a time.

  • Duplicates removed before sending
  • Cancel a broadcast while it's sending
  • Replies land in your inbox, where the agent handles them
How to create broadcasts from the CRM

Automatic follow-ups · Beta

Four follow-ups sent at the right moment

Each follow-up has a narrow trigger, safety controls and a history. You test them before switching them on.

Abandoned cart

Recover the order that was left halfway

If a customer built a cart and didn't confirm, the agent sends them a follow-up. It works on WhatsApp, Instagram and Messenger.

Catalog & orders

Appointment reminder

Fewer forgotten appointments

Between 2 and 168 hours before the appointment, 24 by default. If the 24-hour window has closed, it's sent with an approved template, and it's cancelled automatically if the appointment changes.

Appointments & quotes

Replenishment

A nudge when the product is about to run out

For products people buy again, like a tub of protein, the replenishment reminder messages the customer when it's time to reorder.

Google review

Ask for the review when the customer is happy

After a service or a delivery, the review follow-up invites the customer to rate you on Google with your business's link.

Control

Every follow-up with its status and history

See which are active, paused or in draft, and which need attention. Before switching one on you run a test, and afterwards you review the history of every send.

  • Pause or resume each follow-up
  • Test before switching on
  • Send history per follow-up
Agent control

Before your first broadcast

Good to know

  • Can I schedule a broadcast for later?

    Not today. Broadcasts go out when you send them; you can keep them as drafts meanwhile.

  • Can I pause a broadcast?

    You can cancel it while it's sending. There's no pause and resume.

  • Who receives it?

    Only CRM contacts with marketing consent, and never anyone who asked to stop.

  • How much does a broadcast cost?

    What Meta charges per marketing message in each contact's country. You see it estimated before sending; Interlinked AI adds nothing.

  • How do I record consent?

    Each number keeps its consent status, and a guide helps you generate a privacy notice for Mexico.

  • Do broadcasts work on Instagram?

    No. Broadcasts are for WhatsApp. The abandoned cart follow-up also works on Instagram and Messenger.

We protect your number

Opt-in messaging, the way WhatsApp requires

WhatsApp restricts businesses that send unwanted messages. That's why every broadcast uses Meta-approved templates, checks each contact's consent and honors opt-outs automatically.

WhatsApp bot
  • Meta-approved templates in every broadcast
  • Consent checked contact by contact
  • Automatic opt-out with STOP or BAJA

Also included

  • Audiences from your CRM tags and stages
  • Templates created and submitted for approval from the panel
  • Broadcast replies straight to your inbox
  • Consent status per number
  • Guided privacy notice generator for Mexico
  • Test runs and history for every follow-up

Keep exploring

What connects to your campaigns

Questions about broadcasts and follow-ups

How do I send bulk WhatsApp messages without getting blocked?
Use the official API, Meta-approved templates, and only message contacts who opted in. Interlinked AI checks every recipient's consent and honors opt-outs automatically.
What is a WhatsApp template?
It's a message Meta approves before you send it. You need one to message a customer outside the 24-hour window and for broadcasts.
Can I see who read my broadcast?
Yes. Each recipient shows as accepted by WhatsApp, delivered, read, failed or not sent.
Which automatic follow-ups are there?
Abandoned cart, appointment reminder, replenishment reminder and Google Review follow-up. They're in Beta.
Do follow-ups cost Meta messages?
Yes, when they're sent with a template outside the 24-hour window, Meta charges its per-message rate. Interlinked AI adds no markup.
Who answers when a customer replies to a broadcast?
The reply lands in your inbox like any conversation: the agent handles it and your team can take over whenever they want.

Start today

Get back in touch with your customers, with permission

In a 20-minute call we prepare your first broadcast and an automatic follow-up with you.

Book a demo See pricing