Turn product questions into purchasable decisions.
Help customers find the right product, retain their choices, create the commercial record, and move toward checkout without losing the conversation.
Commerce context from discovery through order
Ground the agent in real catalog and operational data.
- Catalog discovery Match customer needs to relevant products using structured and semantic product context.
- Cart and order state Preserve products, quantities, customer details, and status across the conversation.
- Checkout and assistance Progress eligible payment paths or bring in a salesperson when the purchase needs judgment.
Implementation path
Connect product truth to the conversation
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01
Configure catalog and channels
Make supported product data and commercial rules available to the agent.
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02
Guide the decision
Interlinked identifies needs, presents eligible options, and records selections.
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03
Advance the order
The workflow creates the next commercial step and tracks its operational state.
Sell across the moments where customers hesitate
Support discovery, selection, recovery, payment, and post-order questions.
- Campaign product inquiries Move high-volume social interest into a structured catalog and order workflow.
- Guided recommendations Narrow options and suggest relevant additions without inventing catalog facts.
- Conversation recovery Resume a stalled purchase from the existing customer, cart, and order state.
Operating model
Turn product questions into purchasable decisions.
Evaluation paths
Keep evaluating the fit
Use these links to validate implementation details, commercial fit, and proof before moving forward.