Go beyond answering messages. Move every qualified conversation forward.
Interlinked understands intent, applies your business rules, and completes the next operational step—from qualification and quoting to booking, checkout, or human review.
One agent across the revenue journey
The conversation stays connected to customer context, business data, and the work your team needs completed.
- Intent and context Ground responses in your catalog, services, availability, policies, customer history, and active workflow.
- Consequential actions Progress appointments, quotes, carts, orders, and payment links through controlled business steps.
- Governed escalation Pause automation and transfer full context when approval, judgment, or a team member is required.
Workflow sequence
A controlled path from message to outcome
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01
Detect intent
Interlinked identifies the customer goal and loads the relevant business and customer context.
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02
Execute the workflow
The agent follows configured qualification, commerce, service, scheduling, or support steps.
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03
Complete or escalate
The result is recorded in the operating system, or the conversation moves to the right person with context intact.
From campaign response to revenue outcome
Configure the operating path around the way your company already sells.
- Qualify and route campaign leads Ask the right questions, update CRM context, and assign the opportunity without starting over.
- Sell products in conversation Find relevant products, create a cart, progress an order, and share an approved checkout path.
- Sell and schedule services Gather intake, calculate an eligible quote, coordinate availability, and request a deposit.
Feature FAQ
What to know before launch
- Does the agent only answer frequently asked questions?
- No. It can progress configured workflows such as qualification, catalog discovery, carts and orders, service intake, deterministic quotes, appointments, deposits, and human handoff.
- Can our team review or take over?
- Yes. Automation can pause for human judgment, approvals, policy exceptions, or explicit ownership changes.
Go beyond answering messages. Move every qualified conversation forward.
AI handles the repeatable path while the team keeps visibility into context, exceptions, and handoff moments.
Evaluation paths
Keep evaluating the fit
Use these links to validate implementation details, commercial fit, and proof before moving forward.