Cart Recovery

Transform abandoned carts into Real Revenue

Don't just send generic reminders. Use AI with catalog context and business rules to resolve the doubts that stop purchases and close sales automatically on WhatsApp, Instagram, and Messenger.

Commerce recovery

Feature console

18m

Signal

intent window

Purchase Intent Detection

Identify if the customer hesitates due to shipping, price, or availability, and respond with precise catalog context to remove friction.

Interactive Catalog in Chat

Show variants, sizes, and stock in real-time within the conversation. Allow customers to compare options without leaving their favorite app.

Direct Attribution and Measurement

Connect every recovery message to real orders. Visualize the direct impact on revenue from your Interlinked Orders dashboard.

AI handles the repeatable path while the team keeps visibility into context, exceptions, and handoff moments.

Capability anatomy

A recovery workflow designed to convert

The goal isn't mass remarketing. It's a guided path from product doubt to confirmed payment.

Purchase Intent Detection

Identify if the customer hesitates due to shipping, price, or availability, and respond with precise catalog context to remove friction.

Interactive Catalog in Chat

Show variants, sizes, and stock in real-time within the conversation. Allow customers to compare options without leaving their favorite app.

Direct Attribution and Measurement

Connect every recovery message to real orders. Visualize the direct impact on revenue from your Interlinked Orders dashboard.

Strategic Human Intervention

The CRM alerts your team when a high-intent customer needs a personalized response or a manual close to finalize the payment.

Workflow sequence

How recovery works in Interlinked

01

Upload Your Catalog and Rules

Define products, prices, and shipping zones so the AI has the 'source of truth' needed to answer accurately.

02

Activate Follow-up Workflows

Configure automatic triggers so the agent intervenes when a customer abandons a high-intent purchase conversation.

03

Manage Sales in the Dashboard

Monitor recovered orders, process payments, and take control of sensitive conversations from a unified workspace.

Feature FAQ

What to know before launch

How does this differ from an abandoned cart email?

Unlike email, chat recovery is two-way. The AI can answer specific questions that stop the purchase in real-time, drastically increasing conversion.

Do I need to integrate my inventory in real-time?

It's not mandatory, but you can upload your catalog and stock rules to Interlinked so the AI correctly informs about availability and variants.

Does the team know when a sale has been recovered?

Yes. Every order created by the AI appears in your Orders panel with the conversation context, allowing for total operational follow-up.