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Applications
Chatbot
Program simulating human conversation.
A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent. Modern chatbots use AI to better understand user intent, unlike older rule-based ones.
Examples
- Your bank's support assistant helping you check your balance.
- An online store's bot recommending products.
Use Cases
- First-tier Customer Support.
- Data capture in conversational forms.
- Automatic booking and scheduling.
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