Review product import history

What Product History is for

Open Products and select History to review catalog imports saved by the workspace. History helps you continue an import after leaving the review screen, understand what happened to a file, and find the result or error report without uploading the same file again.

History is separate from the active Catalog. A file can appear in History while it is still being prepared, waiting for review, or processing for AI. The active catalog changes only after the import flow reaches its confirmation step.

What each history row shows

An import row can include:

• File name, upload date, and file size;
• Total products found in the file;
• The current import status; and
• Warnings, errors, or a result summary when the panel has finished processing.

The panel can use labels such as Preparing, Ready to review, Saving, Processing for AI, Complete, Interrupted, and Closed. These describe the saved import’s stage, not necessarily whether every product is currently active.

Continue or inspect an import

Select the action shown on the row:

Action	Use it for
Resume review	Return to a saved staged import and continue mapping or correcting rows.
Check status	Refresh the result of an import that is still processing.
View result	Inspect the completed import summary and any warnings.
Recover	Continue an interrupted import when the panel offers recovery.
Download error report	Save the CSV report when the import has row-level errors.
Load older imports	Fetch earlier history rows when they are not in the first list.

If an import is Closed, its history record is read-only. Start a new import when the panel no longer offers a resume or recovery action.

Restore a previous catalog version

Some completed imports offer Restore previous version. Read the warning before confirming: restoring replaces the live catalog with the snapshot from before that import. The panel creates a safety backup of the current catalog first.

Use restore when you need to undo the effect of a completed import and the available snapshot is the version you actually want. Do not use it as a way to preview a file; use the staged review flow for that. After restoring, check the Catalog view and recheck product images separately.

If History is empty or an import fails

An empty History view means there are no saved imports available in the current workspace context. Confirm that you are in the correct organization before starting another upload.

For a failed or interrupted import, open its row, read the status and error details, and use Resume review, Recover, or Download error report if available. For the full mapping and confirmation flow, see Review and confirm a product import.

What to do next

• Prepare a new file — Follow Prepare your product catalog.
• Review the active catalog — Return to Products overview.
• Fix media after import — Use Manage product images.