Use the Partner Hub
Tour the Interlinked AI Partner Hub: your clients and their access, your licenses, earnings and statements, your team and their roles, and how to enter and build your clients' workspaces.
In the product: Partner program →
How to open the Hub
The Partner Hub is inside the Interlinked AI panel, at panel.interlinked-ai.com/en/partners. You can also open it from the panel’s workspace switcher.
The Hub opens from your own workspace. If you are inside a client’s workspace, go back to yours first.
Team roles
Each person in your agency has a role, and the role decides which sections they see:
| Role | What they can do |
|---|---|
| Owner | Everything, including the admins and assigning licenses |
| Admin | Clients, licenses, earnings and the team, except other admins |
| Account manager | Sees and works only with the clients you assign; sees licenses, but doesn’t assign them |
| Finance | Earnings, statements and licenses; doesn’t assign licenses or enter client workspaces |
| Viewer | Sees clients and links without changing anything; doesn’t see licenses or enter client workspaces |
In Team you also decide who can enter your clients’ workspaces and which clients each account manager sees.
Clients
Clients shows the businesses linked to your agency: how they arrived, their plan, until when they earn commission and what access each one gave you.
A client’s name only shows if they gave you access to their workspace. If not, they appear with a reference that starts with REF-, to protect their privacy.
Requesting access to a client
If a client linked to your agency hasn’t given you access, click Request access and choose the level you ask for. The workspace owner gets an email and decides whether to give you access and at which level; they can pick a different one than the one you asked for.
Access levels
| Level | What your agency can do in the client’s workspace |
|---|---|
| Manager | Set up the business: catalog, orders, agents, channels, automations and conversations |
| Support | Handle conversations and adjust agents and channels |
| Viewer | Only see analytics and usage |
No level can touch billing, payments, payment methods, the people in the workspace or domain purchases, or delete the workspace.
Licenses
If your agency has a wholesale license agreement, Licenses shows you:
- The available licenses for each plan (Starter, Pro and Ultra).
- The assigned licenses, with the client and the date each one expires.
- The licenses set aside for workspaces you’re building.
- Your agreements, with their period, their licenses, the total paid and their status: Active, Expired or Canceled.
The owner, admins, finance and account managers see this section; only the owner and admins can assign or remove licenses. To assign one, you pick a client from your book and the plan; with Remove, the client moves to the Free plan and the license goes back to your pool. See Wholesale licenses for partners.
Entering a client’s workspace
From the workspace switcher, open the client’s workspace. At the top you’ll see a notice that you are there as your agency, and the menu only shows what your level allows. Every time you enter and every change you make are logged, and the client sees them in their Settings → Partners. If the client removes your access while you are inside, we take you back to your workspace.
Building a client’s workspace
If a client prefers you to hand everything over ready, in Clients → Workspaces under construction click Create workspace for a client:
- Enter the business name and the client’s email.
- Set up their catalog, their agent and their channels. While it’s under construction, domains and add-ons can’t be bought, because the charge would go to your card.
- When it’s ready, click Send to client. The client gets an email with a link that expires in 14 days; if needed, send it again with Resend.
- The client signs in or creates their account with that same email, chooses which access your agency keeps and claims the workspace.
When they claim it, the client becomes the owner and whoever built it stops being a member. Your agency keeps the access the client chose.
If your agency has licenses, the owner or an admin can set one aside from your pool when building the workspace. When the client claims it, the license is assigned to them automatically; if you cancel the transfer, the license goes back to your pool.
Earnings, Links and Settings
- Earnings shows your monthly statements and every commission with its status, with Client month N under each one. See Partner commissions and payouts.
- Links shows your code and your link ready to copy, builds campaign links for you and measures what each one brings. See Your agency code and link.
- Settings shows your agency’s details and the Payout account: there the owner or finance connects the agency’s Stripe account and sees its status. See Set up your agency’s payout account.
What Links measures
Pick the period (30 days, 90 days or All) and Links shows your link’s path: Clicks → Sign-ups → Paid, with the percentage that moves from one step to the next. Below it you see the same numbers per campaign and, for 30 and 90 days, a chart of clicks per day.
- Clicks: how many times your link was opened. If the same person opens it again from the same browser, it doesn’t count again, and the previews WhatsApp, Facebook and other apps generate when the link is shared don’t count either.
- Sign-ups: the clients your agency brought in that period with your link or your code.
- Paid: of those sign-ups, the ones who have already made their first payment.
Whatever arrives without a campaign gets its own row. For each click we only keep the day and the campaign, nothing about the person who opened the link.
What to do next
- Understand your payouts — Learn about the statements. See Partner commissions and payouts.
- Review the rules — Learn what the program allows. See Partner Program rules.