Create and manage exceptions

The Exceptions page

The Exceptions page is your management hub for all booking exceptions. You can access it from the Calendar screen by clicking the Exceptions button, which takes you to:

https://panel.interlinked-ai.com/en/calendar/exceptions

From this page you can:

• View all created exceptions
• Filter exceptions by type or time range
• Add new exceptions
• Edit existing exceptions
• Delete exceptions you no longer need
• Return to the main calendar

Adding a new exception

Step 1 — Open the modal

At the top right of the Exceptions page, click the Add exception button. This opens a modal where you configure the new exception.

Step 2 — Choose the exception type

The modal includes a selector at the top where you choose the type of exception:

Type	What it blocks
Single day	One specific date
Date range	Multiple consecutive days
Recurring	A repeating date pattern

Step 3 — Select the date or date range

Depending on the type you selected:

• Single day — Choose one date using the date picker.
• Date range — Select a start date and an end date. All days between them (inclusive) will be blocked.
• Recurring — Configure the recurring pattern and the date on which. it repeats.

Step 4 — Choose full-day or partial-day blocking

The modal includes a Block entire day toggle:

• On (default) — The selected date or range is fully blocked. No appointments can be booked at any time.
• Off — Partial-day blocking is enabled. Time selection fields appear so you can specify exactly which hours to block.

When you turn off the full-day toggle, you can set a specific time range. For example:

Block 9:00 AM to 11:00 AM on the selected date

The rest of the day remains available for appointments.

Step 5 — Add a reason (optional)

The Reason field lets you describe why the time is being blocked. Examples:

• “Team retreat”
• “Office maintenance”
• “National holiday”
• “Personal appointment”

Step 6 — Save

Click Save to create the exception. The exception takes effect immediately — the AI will stop offering appointments during the blocked time.

Click Cancel to discard the exception without saving.

Creating a single day exception

A single day exception blocks one date. This is the simplest type.

Example — Block a holiday:

1. Open the Add exception modal
2. Select Single day
3. Choose December 25, 2026
4. Leave Block entire day enabled
5. Enter reason: “Christmas”
6. Click Save

Example — Block part of a day:

1. Open the Add exception modal
2. Select Single day
3. Choose October 24, 2026
4. Turn off Block entire day
5. Set time range: 9:00 AM to 11:00 AM
6. Enter reason: “Staff training”
7. Click Save

In this second example, only 9:00 AM – 11:00 AM is blocked. Appointments from 11:00 AM onward can still be booked.

Creating a date range exception

A date range exception blocks multiple consecutive days with the same settings.

Example — Block a vacation week:

1. Open the Add exception modal
2. Select Date range
3. Set start date: October 24, 2026
4. Set end date: October 28, 2026
5. Leave Block entire day enabled
6. Enter reason: “Business travel”
7. Click Save

All five days from October 24 through October 28 are fully blocked.

Example — Block morning hours across a date range:

1. Open the Add exception modal
2. Select Date range
3. Set start date: October 24, 2026
4. Set end date: October 28, 2026
5. Turn off Block entire day
6. Set time range: 9:00 AM to 11:00 AM
7. Enter reason: “Morning training sessions”
8. Click Save

Every day from October 24 through October 28 has the same 9:00 AM – 11:00 AM block. Afternoon appointments remain available each day.

Creating a recurring exception

A recurring exception blocks a date that repeats on a schedule.

Example — Block an annual closure:

1. Open the Add exception modal
2. Select Recurring
3. Configure the recurrence to block every January 10
4. Leave Block entire day enabled
5. Enter reason: “Annual company closure”
6. Click Save

The AI will block January 10 every year without you needing to create a new exception each time.

Filtering exceptions

The Exceptions page provides tools to find specific exceptions quickly:

Filter by type

Use the type filter to view only one category of exceptions:

• Single day — Show only one-date blocks
• Date range — Show only multi-day blocks
• Recurring — Show only repeating blocks

Filter by time range

At the top right, a time range selector lets you view exceptions for a specific period:

• Current month — The default view shows exceptions for this month
• A specific past month — View historical exceptions (e.g., January 2025)
• All months — View every exception regardless of date

There are also shortcuts to return to the current month or to show all exceptions at once.

View all exceptions

A button near the top left lets you see all exceptions across all types and dates, removing any active filters.

Editing and deleting exceptions

Edit an exception

Click on any existing exception to open it for editing. You can change:

• The date or date range
• The blocking mode (full day vs partial day)
• The time range (if partial-day blocking is active)
• The reason

Save your changes to update the exception immediately.

Delete an exception

Each exception includes a delete action. Deleting an exception removes the block — the time becomes available for bookings again immediately.

Returning to the calendar

At the bottom left of the Exceptions page, there is a back arrow that returns you to the main calendar screen:

https://panel.interlinked-ai.com/en/calendar

What to do next

• Understand visual indicators — Learn how blocked days appear on the calendar with color coding. See Blocked days and calendar colors.
• Review exception types — Go back to Booking exceptions overview for a conceptual overview.
• Configure your regular schedule — Adjust your weekly availability in Business hours settings.