Replace or clear your catalog
Learn when to replace or clear the Interlinked product catalog, what changes immediately, and why you should keep a backup before bulk catalog actions.
Direct answer
Use Replace catalog when you want a new uploaded file to become the full active catalog. Use Clear catalog only when you want to delete every product from Interlinked. Both actions affect the live AI agent immediately and cannot be undone from the panel.
Important
There is no draft mode for product catalog actions. Keep a backup copy of your catalog before replacing or clearing products.
Replace catalog
Replace catalog is for full catalog refreshes. Use it when your spreadsheet is the new source of truth for products, prices, stock, and attributes.
When you replace a catalog:
- The previous catalog is deleted.
- The uploaded file becomes the active product catalog.
- The new products become visible in the Products table immediately after upload.
- The live AI agent uses the updated product catalog.
- AI search preparation may continue briefly after upload, especially for larger catalogs.
Screenshot: Replace catalog button on the Products page
Before replacing
Check that the new file includes the products you want active. Replacing the catalog is not a merge unless the panel explicitly offers an add or append flow. If a product is not in the replacement file, it may be removed from the active catalog.
Clear catalog
Clear catalog deletes the entire current catalog.
When you clear a catalog:
- All products are removed.
- The AI agent no longer has product catalog data to recommend or answer from.
- The action cannot be undone from the panel.
- You must upload a new catalog if you want the AI agent to use product data again.
Screenshot: Clear catalog confirmation before deleting all products
When to use each action
| Goal | Recommended action |
|---|---|
| Refresh all products, prices, stock, and attributes | Replace catalog |
| Remove all products from Interlinked | Clear catalog |
| Add one urgent product | Add products manually |
| Improve product detail before a full upload | Prepare your product catalog |
After replacing or clearing
Product table changes appear immediately. AI search preparation may take a few minutes depending on catalog size and detail level. For very large catalogs, including catalogs with tens of thousands of products, preparation can take longer.
After a replacement, review the Products table and test common customer questions. After clearing, confirm that your AI agent should operate without product catalog data until a new file is uploaded.
Related in Interlinked
Connect this documentation topic to the relevant product, workflow, or commercial context.