Choose an AI model for an agent
Choose an available AI model for an Interlinked agent, compare the customer-facing options, and understand plan and usage notices before publishing.
NEEDS VALIDATION
This page includes product areas with mixed maturity or conditional behavior. Verify the current UI and tenant state before using it as external operating guidance.
When to choose a model
An agent needs an available model before it can be ready to work. You can review model choices while creating an agent or from the model control in the agent configuration flow. If the panel shows Open AI Models, select it to review the models available to your workspace.
The model page is a selection experience, not a place to configure private infrastructure. Choose from the options the panel makes available to your workspace and follow any entitlement or usage notice shown there.
Screenshot: AI Models page showing model cards, search, recommendation, and the details panel
Review the available options
Use the model page to:
- Search the available model list;
- Review a recommended option when the panel provides one;
- Open a model’s details to compare its visible capabilities and limitations;
- Notice when a model is restricted by your current plan or workspace access; and
- Review the usage or credit multiplier shown by the panel before choosing.
Availability can change as the workspace plan, access, or product offering changes. A multiplier is an indicator for relative usage accounting; it is not by itself a promise of a fixed price or a guarantee of a particular response.
NEEDS VALIDATION
Model availability, recommendations, and plan restrictions are workspace-dependent. The current model list and the message shown by the panel are the source of truth.
Apply a model to an agent
- Open My Agents and choose the agent.
- Open its configuration or model selection control.
- Choose an available model and review the visible details.
- Save the draft, then review the pending change before publishing.
- Recheck Agent readiness before activating the agent.
Choosing a model changes the agent configuration. It does not automatically activate a paused agent, publish other edits, or change the model of another agent.
If the model is unavailable, the panel may identify a missing plan entitlement, an incomplete setup, or a temporary availability issue. Resolve the message it shows, then return to the model selection page. Do not assume that a model visible in general product information is enabled for every workspace.
Keep the choice aligned with the agent
Choose a model after the workflow and business context are clear. Then review the model together with the agent’s knowledge, abilities, governance, channels, and readiness state. A model choice cannot replace missing customer information, an unconnected channel, or a required approval.
For the complete lifecycle, see Configure an AI agent and Publish and activate an agent.
Related in Interlinked
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