Calendar views and navigation

Available views

The Calendar supports three views that let you see your appointments at different levels of detail:

View	Best for	What it shows
Month	Getting a broad overview of your appointment schedule	All appointments and blocked days across the entire month in a traditional calendar grid
Week	Planning your upcoming week and spotting gaps	Appointments displayed in a seven-day column layout with time slots
Day	Reviewing a single day’s appointments in detail	A detailed timeline showing every appointment and available slot for one specific day

You can switch between views using the view selector at the top of the calendar. The calendar remembers your selected view as you navigate between dates.

Navigation controls

At the top left of the calendar, you will find navigation controls that let you move through dates:

• Back arrow — Move to the previous month, week, or day depending on your current view.
• Forward arrow — Move to the next month, week, or day.
• Today button — Jump back to the current date immediately, regardless of how far you have navigated.

These controls work consistently across all three views. For example, in month view the back arrow takes you to the previous month, while in day view it takes you to the previous day.

Header display by view

The date display at the top of the calendar changes depending on which view is selected. This helps you understand exactly what time period you are looking at.

Month view header

In month view, the header shows the month and year.

Example:

March 2026

Week view header

In week view, the header shows the month abbreviation and date range for the visible week.

Example:

Mar 15–21

If the week spans two months, both month abbreviations appear:

Mar 29 – Apr 4

Day view header

In day view, the header shows the full specific date including the day of the week.

Example:

Thursday, March 19, 2026

Refresh behavior

Manual refresh

To the right of the navigation area, there is a refresh button with a circular two-arrow icon. Click it to manually reload the calendar and see any newly booked appointments.

This is useful when you know an appointment was just booked through a conversation and want to see it immediately.

Auto-refresh

The calendar also refreshes automatically every 60 seconds, so in most cases you do not need to manually refresh. New appointments appear on their own within a minute of being booked.

Settings and exceptions buttons

The calendar toolbar includes two additional controls:

• Exceptions button — Opens the booking exceptions page where you can block dates and time ranges.
• Gear icon — Opens the business hours settings where you can configure your available days and times.

Both of these controls are accessible from the top area of the calendar screen, giving you quick access to availability management without leaving the calendar.

What to do next

• Understand display modes — Learn the difference between Business hours and Full day modes. See Business hours vs Full day.
• Configure your availability — Set up the days and times when appointments can be booked. See Business hours settings.
• Return to overview — Go back to Calendar overview for the full picture.