Blocked days and calendar colors

Visual indicators on the calendar

The Calendar uses color to communicate availability at a glance. When a day is affected by a booking exception, it is visually marked so you can immediately see which days have restricted availability.

Fully blocked days — Red

A day marked in red is completely blocked. No appointments can be booked at any time on that day.

A red indicator means that an exception with Block entire day enabled is active for that date. The entire day — from the first business hour to the last — is unavailable for scheduling.

Partially blocked days — Yellow

A day marked in yellow has a partial block. Some hours are blocked by an exception, but other hours remain available for appointments.

A yellow indicator means that an exception with specific override hours is active for that date. For example, if the exception blocks 9:00 AM to 11:00 AM, the rest of the day’s business hours remain open.

Color behavior across views

The red and yellow indicators appear in all three calendar views:

View	How blocked days appear
Month	The date cell is highlighted in red or yellow
Week	The column for that day shows the color indicator
Day	The blocked time ranges are highlighted within the timeline

This consistent color behavior makes it easy to spot availability restrictions regardless of which view you are using.

The day drawer

When you click on a day that is marked in red or yellow, a right-side panel (drawer) opens with detailed information and controls for that day.

What the drawer shows

The drawer displays:

• The selected date — The specific date you clicked on
• Regular business hours — Your configured business hours for that day of the week
• Appointment details — Any appointments already booked on that day, if they exist
• Exception details — Information about the exception affecting that day
• Management controls — Actions you can take to modify the block
• Open day view — A button to open the full day view for more space and detail

Drawer behavior for fully blocked days (red)

When you click on a red (fully blocked) day, the drawer opens with these available actions:

Remove the block

You can remove the exception entirely, making the day available for appointments again. This is useful when a planned closure is cancelled and you want to reopen the day.

Edit to partial block

Instead of removing the block completely, you can convert it to a partial-day block. This changes the exception from a full-day block to specific blocked hours, opening up the rest of the day for appointments.

For example, if an entire day was blocked for a team event that was shortened to the morning only, you could edit the block to cover just 9:00 AM – 12:00 PM, making the afternoon available.

Drawer behavior for partially blocked days (yellow)

When you click on a yellow (partially blocked) day, the drawer opens with different actions:

Block the full day

If the partial block is not enough and you need to close the entire day, you can upgrade the exception to a full-day block. This converts the yellow partial block into a red full-day block.

Edit the override hours

You can modify the specific hours that are blocked. If the original exception blocked 9:00 AM – 11:00 AM and you need to extend it to 9:00 AM – 1:00 PM, you can adjust the time range directly from the drawer.

View effective hours

The drawer shows the effective hours for the partially blocked day. Effective hours are the remaining available hours after the blocked time is subtracted from the regular business hours.

For example:

Component	Hours
Regular business hours	9:00 AM – 5:00 PM
Exception blocks	9:00 AM – 11:00 AM
Effective hours	11:00 AM – 5:00 PM

This makes it clear at a glance exactly when appointments can still be booked.

View exception details

The drawer also shows the details of the exception affecting that day:

• The exception type (single day, date range, or recurring)
• The reason, if one was provided
• The time range being blocked

What to do next

• Create exceptions — Learn how to set up new blocks. See Create and manage exceptions.
• Review exception concepts — Understand exception types and blocking modes. See Booking exceptions overview.
• View appointment details — Learn what information is shown when you click on a scheduled appointment. See Appointment details.